Direct Auto Insurance Review
If you’re looking for a direct auto insurance provider, there are a lot of options available to you. You can choose from a variety of coverage options and even find a company that is geared toward high-risk drivers.
Offers a range of coverage options
Direct Auto Insurance offers a wide variety of coverage options to suit your needs. Its website advertises affordable rates and good customer service. Customers can also make payments online, over the phone, or through their debit or credit cards.
Depending on the level of coverage chosen by the policyholder, the cost of a Direct Auto insurance policy ranges from $1782 to $4134. In addition to standard features, the company offers optional plans including roadside assistance, towing, and medical payments.
The company’s parent company, National General Holdings Corp, has an A+ rating from the Better Business Bureau. However, Direct Auto does not appear to be a BBB-accredited insurer.
Despite its strong financial strength, Direct Auto Insurance received above-average scores in recent years in terms of customer complaints. Most of the negative reviews on the BBB page for the company relate to claims process frustration.
Direct Auto offers a wide variety of discounts to help its customers save. These include safe-driver and good student discounts. Active military members receive a discount of up to 25%. Full-time students can also qualify.
Direct Auto offers a number of different payment options, including a payment plan with flexible installments. Online claims filing is also available. You can also file claims over the phone or in person. Unlike other car insurance companies, Direct offers full details of all payment options and explains them in detail.
Direct is an insurance provider that accepts high-risk drivers with poor driving records. Their agents can help you understand your coverage options and determine the best option for you.
With a wide range of options and an excellent rating, Direct Auto is a good choice for high-risk drivers.
Doesn’t have a mobile app
It’s hard to find an affordable car insurance policy. But Direct Auto can help. The company has been providing low cost car insurance for more than 20 years.
There are a variety of discounts to choose from. A few of the most common ones include good student, multi-car and multi-policy. However, some of these discounts are only available in a select few states.
Another good thing about Direct Auto is its flexible payment options. The company accepts cash, debit cards and credit cards. You can even make payments in person.
Although Direct Auto has a lot of positive customer reviews, some customers have complained about delays in handling issues. Fortunately, Direct Auto does offer an 11 day grace period, which can be a lifesaver if you are in an accident and are under 65.
The company has a variety of optional coverages as well. These include accidental death and medical payments, roadside assistance, rental car reimbursement and more.
If you are interested in buying a policy from Direct Auto, it’s best to check with your state’s laws first. Most states require a minimum level of liability insurance. However, the company can also provide policies with higher levels of protection.
Direct Auto offers discounts for a variety of reasons, including military members and seniors. Additionally, you can save up to 25% by purchasing multiple vehicle insurance policies.
In addition to its discounts, Direct Auto offers its customers detailed explanations of its claims processes. This includes a virtual photo inspection.
Customers can log in to view their policy, pay bills and file claims. They also can use the company’s mobile app to make requests for roadside service.
While Direct Auto has received a variety of favorable customer reviews, it has not been featured in the largest auto insurance satisfaction studies.
Has good ratings through A.M. Best and the BBB
Direct Auto Insurance offers a range of insurance products, including basic auto insurance, motorcycle insurance, uninsured/underinsured motorist insurance, and personal injury protection. It also offers various discounts. For example, it offers a senior citizen discount for drivers who are 55 years old or older and have completed an accident prevention course.
If you want to buy insurance from Direct Auto, you can do so online, or you can contact an agent to inquire about the company’s offerings. A customer can log in to their account to view their policy details and claim history. They can also file a claim over the phone.
Direct Auto’s website advertises low rates, flexible payments, and coverage for high-risk drivers. However, the company does not offer many unique coverage options, and it has a relatively high customer complaint rate.
AM Best, the world’s leading credit rating agency, gives Direct Auto Insurance an “A” rating, which indicates that the company has an excellent chance of paying claims. The rating is based on the company’s financial health, its business profile, and its operating performance.
Direct Auto Insurance’s parent company, National General Group, has an A+ rating with the Better Business Bureau. However, it has received a lower score from the BBB than the average insurer, largely due to complaints from customers.
In general, Direct Auto Insurance is a stable insurer that offers a variety of discounts. It is a good option for drivers who want to save on car insurance in the Southeast. But, it can be a little more expensive than competitors.
There are many companies that specialize in providing affordable auto insurance to drivers who need a little extra coverage. You may find that a non-standard insurer is the best option for you.
Is ideal for high-risk drivers
Direct Auto Insurance has a reputation for providing high-risk drivers with affordable premiums. They offer a variety of discounts, including a welcome back discount, to help make it easy for those who have a less than stellar driving record to get coverage.
High-risk drivers can benefit from the Snapshot safe driver program. This program is a way to reduce their auto insurance premiums, and it can also help them turn their driving habits around.
In addition to these discounts, Direct Auto offers a number of other perks to make sure that drivers are covered. These include roadside assistance, medical payments, and liability for bodily injury.
If you are looking for a high-risk car insurance policy, you should shop around. Many companies have special programs designed to cater to these drivers. The best providers should have competitive rates and outstanding customer service.
When it comes to Direct Auto, you can pay for your premiums online, over the phone, or in person. You can also choose an installment plan to help make your payment more affordable.
Direct Auto also offers a good student discount to full-time students who are unmarried and in school. This discount can save up to 25% on your insurance.
Direct Auto also offers discounts for older drivers and for senior citizens. However, the company does not offer rideshare coverage.
Direct Auto also offers an SR-22 form to provide coverage to drivers who are required by their state to prove that they have the minimum liability insurance. This form can also be filed to demonstrate that an individual has financial responsibility.
Direct Auto also offers a number of discounts, including a multi-policy discount and a low-mileage discount. Drivers who have been accident-free for three years can qualify for the Safe Driver discount.
Doesn’t have a BBB profile
If you’re considering getting a policy from Direct Auto Insurance, you’ll find that it’s a reputable insurance company that offers affordable rates. In addition, there are many discounts to be had. Some of the more notable include a discount for being an active military member.
For instance, did you know that Direct Auto is a part of the National General Holdings Corp., which includes several subsidiaries? It’s also a family company.
Direct Auto Insurance also has a pretty slick website, making the process of comparing quotes and filing a claim a breeze. This insurance company has the financial wherewithal to handle even the largest of claims.
Despite the fact that Direct Auto Insurance does not have a BBB badge of honor, the insurer still makes a good effort to keep its customers happy. As mentioned, it has a website that is easy to navigate and makes use of social media. Also, the company makes sure to send you an email when your payment is due. You can also take advantage of its mobile app.
The Direct Auto insurance company’s main claim to fame is its financial strength. While this insurer has been around for over 30 years, it still has a strong footing. With that said, there are many other better places to look when securing coverage.
The best way to decide which insurer is best for you is to shop around and compare prices. Many companies offer free quotes, and it’s a good idea to learn as much about the different carriers as possible. A good insurance agent will be able to steer you in the right direction. One other consideration is your credit score. There are many companies out there that will refuse to insure you if your score is less than a certain level.